Q - What is Comcast Digital Voice®?
A - Comcast Digital Voice® offers you a whole new set of options for your home telephone service using our advanced broadband network. For instance, with Comcast Digital phone service you can select unlimited local and long distance calling plans that let you keep your current telephone number and touch-tone telephone. Plus, you can enjoy all of your favorite features like voice mail, call waiting, caller ID and more.
You already know Comcast as a Cable Television and High - Speed Internet company, and with Comcast Digital phone service you’ll have the added convenience of all of these services together on one bill.
Q - What is VoIP, or Voice over Internet Protocol?
A - Voice over Internet Protocol is a way to transmit telephone calls over a data network. Most providers of VoIP use the Internet to transmit phone calls, but Comcast uses its advanced broadband network. VoIP technology allows Comcast to provide you with telephone service that is far more advanced than the service you receive with traditional phone lines.
Q - What is the difference between Digital phone service and the traditional phone service I currently have?
A - Digital phone service lets you enjoy a variety of enhanced telephone features with savings that simply aren’t possible with your traditional telephone service. With Comcast, you’ll be able to keep your current telephone number and touch-tone telephone while benefiting from great new features like Enhanced Voice Mail, which lets you manage your messages by phone or online.
Digital phone service also lets you enjoy unlimited local and long distance calling plans and low international rates. Plus, you’ll have the added convenience of one simple bill for your Comcast phone, cable and Internet services.
Q - If I subscribe to Comcast phone service, will I still get services like Call Waiting and Caller ID?
A - Of course! Comcast lets you enjoy all the features you love, including Enhanced Voice Mail, Call Waiting, Caller ID, Call Waiting with Caller ID, Repeat Dialing, Three-Way Calling, Anonymous Call Rejection, Caller ID Blocking, Call Forwarding, Speed Dial and more.
Q - How can I find special offers on Comcast in my area?
A -
Use our Comcast Service Locator Tool to find special offers on digital phone service or speak to a customer service representative by calling
1-866-863-4695 Monday through Saturday from 8am to midnight and Sunday 10am to 9pm ET.